At nextbet, your privacy matters as much as your next winning bet. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information under Philippine law.
Six core commitments nextbet makes to every Filipino player regarding their personal data
nextbet collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for the sake of it — every data point has a clear, documented purpose tied to your nextbet experience.
All personal data transmitted to and from the nextbet platform is protected by SSL/TLS encryption. Data at rest is stored in secured, access-controlled environments. nextbet conducts regular security audits and penetration testing to maintain the integrity of your personal information.
nextbet does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is shared only with service providers who are contractually bound to process it solely for the purposes of delivering nextbet's services to you.
nextbet processes personal data in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines. Your rights as a data subject are fully respected.
You have the right to access, correct, and request deletion of your personal data held by nextbet. You can also object to certain types of processing and withdraw consent where processing is based on consent. These rights can be exercised by contacting nextbet's Data Protection Officer.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, nextbet will notify the National Privacy Commission and affected players within 72 hours of becoming aware of the breach, in accordance with NPC requirements and best practice standards.
Summary: This Privacy Policy describes how nextbet collects, uses, stores, and protects your personal data. By registering an account or using the nextbet platform, you acknowledge that you have read and understood this policy. If you have questions, contact our Data Protection Officer at the details provided in Section 15.
nextbet ("nextbet," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the nextbet platform — whether you're betting on PBA from Quezon City, playing live baccarat from Cebu, or spinning slots from Davao. This Privacy Policy ("Policy") explains how we handle your personal information in connection with your use of the nextbet website, mobile platform, and all associated services (collectively, the "Platform").
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and the implementing rules and regulations issued by the National Privacy Commission ("NPC"). It should be read together with the nextbet Terms & Conditions, which govern your use of the Platform.
By accessing or using the nextbet Platform, you acknowledge that you have read, understood, and agree to the collection, use, and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, you must not use the Platform.
nextbet is the data controller responsible for your personal data collected through the Platform. As data controller, nextbet determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Data Privacy Act of 2012 and all applicable NPC regulations.
nextbet has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 15 of this Policy. You may contact the DPO at any time with questions, concerns, or requests relating to your personal data.
nextbet collects the following categories of personal data from players and platform users. We collect only what is necessary for the purposes described in this Policy.
Sensitive Personal Information: Government-issued ID numbers and financial account details are classified as sensitive personal information under the Data Privacy Act. nextbet applies heightened security controls to this category of data and processes it only where strictly necessary for KYC verification and payment processing.
nextbet collects personal data through the following means:
The majority of personal data nextbet holds is provided directly by you when you: register an account on the Platform; complete the KYC identity verification process; make a deposit or request a withdrawal; contact customer support; participate in promotions or surveys; or update your account profile settings.
When you access and use the nextbet Platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar technologies. This includes your IP address, device information, session data, and browsing behaviour within the Platform. See Section 8 for full details on cookies and tracking technologies.
nextbet may receive personal data about you from the following third-party sources:
nextbet uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login credential data |
| KYC identity verification and age verification (21+) | Identity data, government ID, selfie/photograph |
| Processing deposits and withdrawals in Philippine Peso | Financial and transaction data |
| Providing sports betting, casino, bingo, slot, and e-sports services | Identity, transaction, and usage data |
| Fraud prevention, anti-money laundering, and security monitoring | All categories of data as required |
| Regulatory compliance and reporting to PAGCOR and AMLC | Identity, financial, and transaction data |
| Customer support and complaint resolution | Identity, contact, and communications data |
| Responsible gaming monitoring and intervention | Transaction, usage, and communications data |
| Personalised promotions and marketing (where consent is given) | Identity, contact, and usage data |
| Platform analytics and service improvement | Technical and usage data (anonymised where possible) |
nextbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, nextbet processes your personal data on the following legal bases:
nextbet does not sell, rent, or trade your personal data to third parties. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:
nextbet engages trusted third-party service providers to assist in delivering the Platform and its services. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), cloud hosting and infrastructure providers, fraud detection and anti-money laundering screening services, customer support platform providers, and game content providers. All service providers are contractually bound to process your data only on nextbet's instructions and in accordance with applicable data protection laws.
nextbet is required by Philippine law to share certain personal and financial data with regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government agencies, where required by law or in response to a lawful order or request.
In the event of a merger, acquisition, restructuring, or sale of all or part of nextbet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to the processing of your data that results from it.
nextbet may share your personal data with third parties not described above where you have given your explicit prior consent to such sharing. You may withdraw this consent at any time by contacting the DPO.
No Data Sales: nextbet has never sold and will never sell your personal data to advertisers, data brokers, or any other commercial third party. Your data is used exclusively to deliver and improve the nextbet service.
Cookies are small text files placed on your device when you visit the nextbet Platform. They allow the Platform to recognise your device, remember your preferences, maintain your login session, and collect usage data to help us improve the service.
You can manage your cookie preferences through the cookie consent banner displayed when you first visit the Platform, or through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of the Platform and may prevent you from logging in or placing bets.
nextbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
Where personal data is no longer required for any lawful purpose, nextbet will securely delete or anonymise it in accordance with its data disposal procedures.
nextbet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While nextbet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, nextbet will notify the NPC and affected players within 72 hours of becoming aware of the breach, as required by NPC Circular 16-03.
Your Role in Security: You also play an important part in keeping your account secure. Use a strong, unique password for your nextbet account, enable two-factor authentication, and never share your login credentials with anyone. nextbet will never ask for your password via email or live chat.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by nextbet. To exercise any of these rights, please contact the nextbet Data Protection Officer using the details in Section 15. nextbet will respond to all data subject requests within thirty (30) days of receipt.
You have the right to request a copy of the personal data nextbet holds about you, along with information about how it is being processed, the purposes of processing, and the categories of third parties with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data nextbet holds about you. You can update most account information directly through your account settings, or by contacting the DPO for data that cannot be self-corrected.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to nextbet's legal obligations to retain certain data under PAGCOR and AMLA requirements.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though nextbet may be able to demonstrate compelling legitimate grounds that override your objection.
Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
If you believe that nextbet has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. nextbet encourages you to contact the DPO first so that we can attempt to resolve your concern directly.
The nextbet Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. nextbet does not knowingly collect personal data from individuals under the age of 21. If nextbet becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all data will be deleted, and any balances will be handled in accordance with applicable regulations.
If you are a parent or guardian and believe that a minor has registered an account on nextbet, please contact our support team or DPO immediately so that we can take prompt action.
nextbet's primary data processing infrastructure is located within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting providers or game content providers with servers in other jurisdictions — nextbet ensures that such transfers are carried out in compliance with the Data Privacy Act of 2012 and NPC regulations.
Specifically, nextbet ensures that international transfers are protected by one or more of the following safeguards: contractual clauses that impose data protection obligations equivalent to those under Philippine law; transfers to countries that the NPC has determined provide an adequate level of data protection; or your explicit consent to the transfer where required.
nextbet reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, nextbet will notify registered players by email and by posting a prominent notice on the Platform prior to the changes taking effect.
The "Last updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the Platform after the effective date of any update constitutes your acknowledgment of the revised Policy. We encourage you to review this Policy periodically to stay informed about how nextbet protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by nextbet, please contact our Data Protection Officer. The DPO is available to assist with data subject rights requests, privacy complaints, and general data protection enquiries.
You may reach the nextbet Data Protection Officer by email. Our DPO contact address is: [email protected] — please note this is displayed as plain text and is not a clickable link.
For general customer support enquiries unrelated to data privacy, our support team is available 24/7 via live chat on the Platform. You may also reach general support at: [email protected] — also displayed as plain text only.
nextbet aims to acknowledge all privacy-related requests within five (5) business days and to provide a substantive response within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, nextbet may extend this period by a further thirty (30) days, with prior notice to you.
National Privacy Commission: If you are not satisfied with nextbet's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the independent regulatory body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.
Now that you know exactly how nextbet protects your personal information, join millions of Filipino players who trust nextbet for sports betting, live casino, bingo, and slots — all in Philippine Peso, with GCash and PayMaya deposits.
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